Consently — Help & Guide

Add a fast, theme-matched cookie-consent banner to your Shopify store — GDPR & CCPA, Google Consent Mode v2, and no PageSpeed hit. Full compliance is free.

What Consently does

Consently shows visitors a clear cookie-consent banner with Accept, Reject, and granular Preferences. Until a visitor consents, tracking stays blocked: Consently sets Google Consent Mode v2 to “denied” by default and uses Shopify’s Customer Privacy API, so analytics and marketing tags only run after the visitor agrees. It honors Global Privacy Control, records each choice (anonymized — no personal data), and matches your theme out of the box.

Getting started

  1. Install Consently from the Shopify App Store and open it from Apps in your Shopify admin.
  2. Turn the banner on. From the app’s Home page, click Enable the banner — this opens your theme editor to App embeds. Toggle Consently on and click Save.
  3. Match your brand. In the app’s Banner settings, pick the layout, accent color, and wording (see below).
  4. Test it. Open your storefront in a private/incognito window with fresh cookies — the banner should appear. Accept, Reject, and Preferences should all work and persist on reload.
The banner is delivered as a Shopify theme app embed, so there’s no code to paste and nothing to maintain in your theme. Turning the embed off removes the banner instantly.

Choosing what the banner looks like

Open Banner in the app. Settings are grouped so you can make it yours in a minute — leave a color blank to inherit your theme default.

Consent categories

Consently groups cookies into standard categories — Analytics, Marketing, and Preferences — plus always-on Necessary cookies. In the Preferences panel, visitors can accept or reject each category individually. You choose which categories to offer in the app’s Banner settings.

Regions & when the banner shows

You can show the banner to everyone, or only to visitors in regions that require consent (EU/EEA/UK for GDPR, California for CCPA). Consently detects the visitor’s region and, in Reject-by-default (GDPR) regions, keeps tracking off until they consent. In notice-style (CCPA) regions it can show an opt-out instead. Set your mode in the app.

Google Consent Mode v2

Consently sets Consent Mode defaults to denied before your tags load, then updates them to granted the moment a visitor accepts. This means Google Analytics 4 and Google Ads respect the visitor’s choice automatically — no extra tag setup needed for Google-managed tags.

Global Privacy Control (GPC)

If a visitor’s browser sends a Global Privacy Control signal, Consently treats it as a request to opt out of sale/sharing and reflects that in the consent state automatically — helping you meet CCPA/CPRA expectations without the visitor doing anything.

Analytics

The app’s Analytics page shows monthly banner views, accepts, and rejects, so you can see your consent rate at a glance. Records are anonymized — Consently logs the choice and region, never personal information.

Plans & usage

Compliance is never paywalled — the whole consent experience works on Free. Pro simply removes the small credit link. Upgrading is one click through Shopify’s secure billing, and you can cancel anytime from the Plans page.

Frequently asked questions

Does Consently make my store GDPR and CCPA compliant?

It provides the core technical requirements: a compliant consent banner, per-category choices, recorded consent, and consent signaling to Google Consent Mode v2 and Shopify’s Customer Privacy API so tracking only runs after consent. You’re still responsible for your own privacy policy and for how you configure it, but Consently handles the consent mechanics.

Will the banner slow down my store?

No. It loads a small (~9 KB) script with no external dependencies, so there’s no meaningful PageSpeed impact.

Will it block my own analytics and pixels?

It gates tracking through Consent Mode and Shopify’s Customer Privacy API, which covers Google tags and Shopify-managed pixels. Tags fire once the visitor consents.

Can visitors change their choice later?

Yes. Consently shows a small “Cookie settings” reopen control so visitors can revisit the banner and update their preferences at any time.

Is any personal data stored?

No. Consent records are anonymized — the choice and region are logged, not personal information.

Need more help?

Email support@dropfeed.io — we typically reply within 1–2 business days.

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